Events required to be disclosed

In accordance with the Tax Agent Services (Code of Professional Conduct) Determination 2024 (the Determination), We advise you that there are no events which have occurred within the last 5 years which require disclosure.

TPB register and complaints process

The TPB maintains a register of tax agents and BAS agents (tax practitioners) and this register can be accessed and searched at https://www.tpb.gov.au/public-register. The TPB’s register confirms that we are registered tax practitioners with no conditions imposed on our registration.

All complaints should be raised with us at first instance with the view that your concerns can be resolved amicably between us.  Please refer to TPB fact sheet ,as attached, to view more details in this regards. 

In the event that your concerns cannot be satisfactorily resolved, you may wish to raise a complaint with IPA and/or the TPB:

• IPA’s complaints process can be accessed at https://www.publicaccountants.org.au/about/complaint-investigation/complaints-about-an-ipa-member

• TPB’s complaints process can be accessed at https://www.tpb.gov.au/complaints.